What should I do if my private side sewer (lateral) to a sewer main is broken by a contractor or utility?

The District repairs private sewer lateral connections to sewer pipelines that are broken by private contractors or utilities (MMWD, PG&E, Public Works, etc.). The contractor or utility is responsible for notifying the District immediately. Residents should call the District at 415-259-2949. It is important that you are prepared to provide the address or location, pipe size, length of broken pipe, and pipe material so +the dispatched crew will have the proper supplies to repair the pipe.

Show All Answers

1. What can I do about slow drainage through my toilets, showers and sinks?
2. Which sewer pipe is the property owner's responsibility?
3. How can I find a side sewer pipe (lateral) on my private property?
4. When is a sewer permit required?
5. How can I avoid damage to other utility lines when making repairs?
6. What can I do about sewer odors?
7. What can be done to fix a manhole cover that rattles every time a vehicle rolls over it?
8. What kind of permit is required for private side sewer (lateral) repairs in the street?
9. What should I do if my private side sewer (lateral) to a sewer main is broken by a contractor or utility?
10. What should I do if sewage is overflowing from a sewer structure onto the ground, driveway and/or street?
11. What should I do if sewage is backing up into my house or building through overflowing toilets, sinks, bathtubs, dishwasher, and/or washing machine?