Customer Service

RVSD Service Area

Ross Valley Sanitary District Map

COVID-19:  Revised RVSD Office Hours

As of March 20, access to our public lobby and other facilities will be closed to the public and all non-essential visitors until April 7. Our offices will be closed for all business on Fridays. We will continue to issue permits electronically via

Thank you for your patience and understanding during this trying time.

Residential & Business Customers

Do you have a service problem, need sewer rate information or want to repair or install a sewer line? Along with the links provided on the left, our district staff can help as well. We are dedicated to providing the community with excellent customer service!

Contact Us

Call RVSD at 415-259-2949 or send us an email. Our office staff are available Monday - Friday from 7:30 a.m. to 4 p.m. We can assist you with emergency service 24 hours per day, seven days per week. You can also email comments or questions to

Need to repair or replace your sewer lateral? We can help! Click the video play button below to learn more about our Lateral Replacement Grant Program.