Customer Service

Residential & Business Customers

Rates, permits, problem solving and more! Have a problem with your service, need information about your sewer rate, or want to install or repair a sewer line? The links provided will help you, but let our district staff lend a hand as well. We are dedicated to providing the community with excellent customer service!

Contact Us

Please contact us with your questions. Our office hours are Monday through Friday, 7:30 a.m. to 4 p.m. at 415-259-2949. You can also email comments or questions to

Need to repair or replace your sewer lateral? We can help! Click the video play button on the left to learn more about our Lateral Replacement Grant Program. 

Board 1 - Lateral board FINAL V2