Fast Answers to Common Questions
The following information will help you with common questions about troubleshooting, repairing and installing sewer pipes. This diagram shows the difference between private and public sewer pipes and indicates who should be contacted for assistance.
For help addressing problems with pipes that are on private property and are therefore the property owner's responsibility, contact a plumbing contractor. For problems caused by a public sewer pipes, which are the District’s Responsibility, contact us 24-hour a day at 415-259-2949.
- What can I do about slow drainage through my toilets, showers and sinks?
- Which sewer pipe is the property owner's responsibility?
- How can I find a side sewer pipe (lateral) on my private property?
- When is a sewer permit required?
- How can I avoid damage to other utility lines when making repairs?
- What can I do about sewer odors?
- What can be done to fix a manhole cover that rattles every time a vehicle rolls over it?
- What kind of permit is required for private side sewer (lateral) repairs in the street?
- What should I do if my private side sewer (lateral) to a sewer main is broken by a contractor or utility?
- What should I do if sewage is overflowing from a sewer structure onto the ground, driveway and/or street?
- What should I do if sewage is backing up into my house or building through overflowing toilets, sinks, bathtubs, dishwasher, and/or washing machine?