Our Mission

How We Work to Achieve Our Goal

The District’s mission is to provide our customers with high quality wastewater collection service, through a system that has no avoidable sanitary sewer overflows, at the lowest sustainable cost, in order to protect public health and the environment. For more information about our mission and values, please see our Strategic Business Plan.

  1. Be Available
  2. Perform Maintenance
  3. Identify & Correct Defects
  4. Uphold Standards

Be available and responsive to the needs of the public by:

  • District staff is available to respond to emergency calls 24 hours a day, 365 days a year.
  • Emergency calls are responded to within 45 minutes of being received.
  • Board meetings are held on weekday evenings and items requiring public input are placed at the top of the agenda.
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